Return & Refund Policy

What is the return policy:

•  Customer has 20 days once they have received item to return it

•  Item must be returned in same condition received

•  Damage items can be exchanged if refunded will be given back 100%

•  Custom/ personalize orders cannot be returned but can be sent in for alterations

How long does shipping take:

• Shipping takes 5-7 business days for instore product,priority/ custom ordered is conidered which takes 2-3 business days

• Priority shipping is avaible to customer for an additonal fee but does not affect the process of custom/personal design items.

• Customer items are also considered priority and are shipped same day completed.

• Tracking number is sent to customer once item has be checked and cleared for any errors.

Refund Policy:

• Customer will receive 100% refund if item is damaged

• Items with damage can be refunded 100% if customer does not want to exchange

• Refund will be sent once item has be received in store

• Shipping label will be sent to customer

Custom/ Personalize items:

• Takes 2-3 weeks to complete
• Shipped same day of completion 2-3days to ship
• Must schedule appointment video or in person
• Deposit must be put down when scheduling appointments How is sizing on items
• Items such as dress, jackets, coats, and pants fit differently based on design
• Shirts are direct to size